Bd10 com's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. A portion of every bet earns loyalty points — typically 10 points per ৳1,000 wagered. Once your points reach the required threshold, you'll automatically advance to the next tier.
| Tier | Points Required | Key Benefits |
|---|---|---|
| Bronze | 0–999 | 5% Weekly Cashback |
| Silver | 1,000–4,999 | 8% Cashback + Monthly Free Spins |
| Gold | 5,000–19,999 | 12% Cashback + Faster Withdrawals |
| Platinum | 20,000–99,999 | 18% Cashback + Personal Account Manager |
| Diamond | 1,00,000+ | 25% Cashback + Exclusive Event Invitations + Unlimited Withdrawals |
VIP members also enjoy: a special birthday bonus, higher deposit limits, increased reload bonus percentages, and early access to new games. Diamond members can chat directly with a dedicated personal account manager.
Please Note: You'll receive an account notification whenever points are added. You can check your points and tier anytime from "My Account" > "VIP Status".
A bd10 com account is typically locked for one of three reasons: five consecutive incorrect password attempts, detection of unusual login activity, or a pending KYC verification.
Steps to Resolve:
Wait 30 minutes first. After too many incorrect password attempts, the automatic lock lifts after 30 minutes.
Use the "Forgot Password?" feature to reset your password, then log in with your new credentials.
If that doesn't work either, contact bd10 com via Live Chat and verify your identity using your registered mobile number and full name.
If you have a KYC issue, send a photo of your NID or passport to [email protected]. Your account is typically activated within 24 hours.
If self-exclusion is active, your account cannot be reopened before the exclusion period ends.
Keep 2FA enabled and use a password manager to avoid issues in the future.
Yes, bd10 com has its own mobile app, available on both Android and iOS.
How to Install on Android (APK):
On your phone, go to "Settings" > "Security" > and enable "Unknown Sources".
Log in to bd10com.casino and tap the "Download App" button.
Once the APK file is downloaded, tap it to install. The whole process takes 2–3 minutes.
Once the installation is complete, the bd10 com icon will appear on your home screen. Tap it to open the app and log in.
Install on iOS (iPhone/iPad):
Open bd10com.casino in Safari.
Tap the share button below and select "Add to Home Screen".
The bd10 com icon will be added to your home screen and will open in fullscreen — just like an app.
The app is fully featured, just like the website — live betting, deposits, and withdrawals are all supported. It's only 28MB.
Bd10 com's policy is: Each person may register one account only. However, two different people in the same household may open separate accounts, provided the following conditions are met:
- Each account must have a unique mobile number and a unique email address.
- Each account must have a completely unique NID and date of birth.
- Regularly using two accounts from the same device or IP address may be flagged as suspicious activity.
- The same payment method (e.g., the same bKash number) cannot be used across two different accounts.
What happens if I open multiple accounts? If the same person opens two accounts, bd10 com reserves the right to suspend both and forfeit all bonuses and winnings. Stick to one account.
If you're unsure, just ask our support team — as long as the rules are followed, multiple family members can play on bd10 com without any issue.
Bd10 com generally charges no processing fee for withdrawals. However, some payment methods may apply their own transaction charges.
| Method | Minimum | Maximum (Daily) | Time | Charge |
|---|---|---|---|---|
| BKash | ৳500 | ৳50,000 | 15–30 min | Free |
| Nagad | ৳500 | ৳50,000 | 15–30 min | Free |
| Rocket | ৳500 | ৳30,000 | 30–60 min | Free |
| Bank Transfer | ৳2,000 | ৳2,00,000 | 1–3 Business Days | Free |
| USDT (TRC20) | $10 | $5,000 | 1–2 Hours | Network Fee |
Your daily withdrawal limit increases with each VIP tier. Diamond members enjoy unlimited withdrawals. Make sure your KYC verification is complete before requesting a withdrawal – otherwise processing may take longer than 24 hours.
Tips: Withdrawals via bKash or Nagad are the fastest – funds typically reach your phone within 15 minutes of the request.
Some details on your bd10 com account can be updated on your own, while others require assistance from our support team.
You can change yourself:
Log in and go to "My Account" > "Profile Settings".
Your display name, contact address, and preferred language can be updated at any time.
Enter your new details and click "Save" to update.
Please contact support to make changes:
- Mobile Number: Email us at [email protected] with your old and new number along with a photo of your NID. Updates are processed within 24–48 hours.
- Full Name: If you registered with an incorrect name, submit a name correction request based on your NID — this may take 3–5 business days.
- Email: A verification link will be sent to your new email address — confirming it will complete the update.
To add a payment method, go to "Cashier" > "Payment Methods" and add your new bKash or Nagad number.
Bd10 com features a daily check-in system. You earn rewards simply by logging in each day, and the longer your streak, the bigger the rewards.
| Consecutive Login Days | Reward |
|---|---|
| Day 1 | 5 Free Spins |
| Days 2–4 | 10 Free Spins + ৳50 Bonus |
| Days 5–6 | 20 Free Spins + ৳100 Bonus |
| Day 7 (Weekly) | 50 Free Spins + ৳300 Bonus + Loyalty Points |
How to Use Your Free Spins:
After logging in, go to the "Bonus" or "Promotions" section and click "Claim Free Spins".
Free spins will be applied automatically to the designated slot game — typically Sweet Bonanza or Reactoonz.
Winnings from free spins are credited to your bonus balance and can be withdrawn after meeting the 1x wagering requirement.
Free Spins must generally be used within 24 hours of claiming – they expire after that.
If your check-in streak is broken, it resets to Day 1 the following day. Make it a habit to log in every day to keep your streak going.